Legal
Privacy
Last updated: 7 October 2026
This policy explains how Sorento Roofsealing (operated by Sorento Real Estate L.L.C.) handles personal data submitted through this website, WhatsApp and phone.
Who we are
Controller: Sorento Real Estate L.L.C.
Office 37, Floor 7, Building 4, Dubai Hills Business Park, Dubai, United Arab Emirates
Email: info@sorento.ae
Phone / WhatsApp: +971 58 509 2299
What we collect
- Name, phone / WhatsApp number, email (if provided)
- Community, property type, approximate roof size, message
- Optional roof photos you upload
- Technical logs needed to operate the site (e.g. basic server logs)
Why we use it
To respond to quote and roof-check requests, schedule inspections, prepare proposals, and improve our services. We do not sell your personal data.
Sharing
Data may be processed by tools we use to run the business (e.g. hosting, messaging, email). Where we add a CRM or webhook later, the same enquiry purposes apply.
Retention
Enquiry data is kept as long as needed to handle your request and for legitimate business / legal records, then deleted or anonymised.
Your rights
You may request access, correction or deletion of your enquiry data by contacting info@sorento.ae.
Contact
Privacy questions: info@sorento.ae, +971 58 509 2299