Legal

Privacy

Last updated: 7 October 2026

This policy explains how Sorento Roofsealing (operated by Sorento Real Estate L.L.C.) handles personal data submitted through this website, WhatsApp and phone.

Who we are

Controller: Sorento Real Estate L.L.C.
Office 37, Floor 7, Building 4, Dubai Hills Business Park, Dubai, United Arab Emirates
Email: info@sorento.ae
Phone / WhatsApp: +971 58 509 2299

What we collect

Name, phone / WhatsApp number, email (if provided)
Community, property type, approximate roof size, message
Optional roof photos you upload
Technical logs needed to operate the site (e.g. basic server logs)

Why we use it

To respond to quote and roof-check requests, schedule inspections, prepare proposals, and improve our services. We do not sell your personal data.

Sharing

Data may be processed by tools we use to run the business (e.g. hosting, messaging, email). Where we add a CRM or webhook later, the same enquiry purposes apply.

Retention

Enquiry data is kept as long as needed to handle your request and for legitimate business / legal records, then deleted or anonymised.

Your rights

You may request access, correction or deletion of your enquiry data by contacting info@sorento.ae.

Contact

Privacy questions: info@sorento.ae, +971 58 509 2299